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We have recently had a number of computers presenting a similar issue, sign in screen not displaying username or box to type in password.  As this has happened it would probably indicate that some update is causing the issue. (Feb 2020)

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One of Microsoft's latest updates (December 2019) seems to be affecting sound output on some system.  If you are experiencing problems with sound and have recently received an update, you could try uninstalling the latest updates. The update has the following reference kb4530684, and has resulted in sound loss after two separate installations on one of our computers. After 3-4 restarts the sound may return.

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We have today received reports of issues with Outlook synchronising with Google Mail, and suspect that changes have been made to the setting within Google security which allows less secure apps to retrieve mail.  Our investigation has shown that the Allow Less Secure App option has been turned off, this is possibly because of an update by Google. (16/9/19)