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Price Guide

Service Description of charge  From
Building new computer This is the starting price for building a computer for you. It excludes all parts and carriage, but includes loading of the operating system. £50
Memory upgrade - Desktop computer Starting price excluding the cost of memory chips. £25
Hard Disk Drive upgrade Starting price excluding the cost of the new drive. £40
Diagnosing startup problems and slow performance Usually we are able to quickly identify and resolve these issues and apply a minimum charge for this work. Rectifying the issue may require new hardware or detailed work on your computer which will result in additional labour and material charges. £30
Operating system upgrade Installation/upgrade to a new operating system e.g. Windows 10 without backing up the computer. If a disk clone is required (to allow system to be recovered to the previous operating system add £35. If a disk clone is required and you require the cloned disk there will be a charge for the disk. We will only retain cloned disks for a short period after an upgrade. £40
Operating system re- install Re-installed from your original disks or from disk image and with a valid product key provided. To download and install updates to ensure all the latest fixes are applied will increase the cost. The cost will also be higher if there is a need to identify and transfer data from a previous drive. £40
Installation of application software  Per application. £25
Installation of drivers and updates Typically this will include graphics, sound, network and computer specific programs. £30
Data Transfer Transferring data from one computer or hard drive to another. £40
Secure wipe of hard disk Based on a 250 gb drive. £30
Data recovery Cost of attempting recovery. This is made up of assessing the chances of recover and then actual recovery. Recovery may be only partial. £50
Virus removal Charge where it is economically viable to remove any virus. £50
Graphics Card upgrade  Starting price excluding the cost of new card. £30
Call out charge within 10 miles of Exeter We do make this small charge, but will deduct it from the cost of any repair you commission us to do. We will charge this in an event of an aborted call. £40
Solving connection problems Customers should have all passwords available in order to allow correct configuration of broadband and email services, without this information the charge may be higher. £35
Slide scanning Slides will be scanned to digital media such as DVD. Our basic scanning rate does not include any colour correction or enhancements. Basic scanning of 100 slides. This price will be doubled for simple colour correction and enhancements and higher again if complex adjustments are required. £40
Hourly rate If a piece of work is likely to take more than an hour, we will charge each additional hour at this rate. We will advise of the expected time to undertake the work and obtain your permission. £35